Monday, December 21, 2009

Cannot start Microsoft Office Outlook. Cannot open the Outlook window.

When opening outlook following error occurs

“Cannot start Microsoft Office Outlook. Cannot open the Outlook window.”

image

Resolution

there are two ways of fixing it.

  1. Go to Start menu chose run and type the following and press enter

    outlook /resetnavpane

    This will open outlook, close Outlook and try to reopen it normally. If it still gives you the error then you an do it the hard way and that is following.
  2. Go to %appdata%\microsoft\outlook\(type this in Run and press enter)
    and delete the profilename.xml, outcmd.dat and outlprnt files.

    If you are not sure which xml file to delete just delete all xml files and the two mentioned files at above location.

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