ScanMail for Microsoft Exchange – Java virtual machine is not installed

After a successful installation of ScanMail on our Exchange 2010 sp1 servers, when I tried to login to the Management site, I received the following error

Server had Internet Explorer 8 installed, I though I should try it from my Windows 7 64bit machine just to make sure that its not just the server. I received the same error on my workstation as well.

I am sure Java was installed correctly and was enabled for IE and Firefox, I tried opening the site in Firefox and got same error on all 64bit machines.

Resolution

Fix was simple

I had to install 32bit version of JRE on all 64bit machines. That solved the issue for all browsers.

thought this might be helpful for some out there.

Microsoft previews IE9

After the success of Internet Explorer 8, Microsoft didn’t delay the next browser in line. To stay updated with Features and new capabilities of Internet Explorer 9 visit http://www.ietestdrive.com/ 

You can also download the Platform preview from the above location.