Shared Mailboxes and Sent Items Saved Location

 

This has been a big design issue with Outlook. Following are the issues.

• When you have multiple mailboxes and send from a secondary mailbox, the sent item gets saved in the default mailbox of Outlook profile.
• If the mailbox is shared between multiple people, it is hard to keep track of sent communication by that one mailbox.

To fix this issue two things need to be done.

1. Apply the hotfix below

http://support.microsoft.com/kb/970944

2. Apply the following registry settings.

http://support.microsoft.com/kb/972148

Outlook Calendar and Daylight Saving Time

Reoccurring appointments with wrong time

After you have made sure that all your exchange servers have applied correct time settings, clients (workstations) are in sync too and you have a few users complaining about time being incorrect in some of their reoccurring calendar appointments then considering the following may help. Outlook 2010 users may not be effected by this issue but if they are then the following link refers to a Time Zone Data Update Tool for it.

According to the following article Microsoft recommends to use Time Zone Data Update Tool for pre Outlook 2010 clients. http://support.microsoft.com/kb/931667

Here is the link to download 32bit tool for pre Outlook 2010 client http://support.microsoft.com/kb/931667

If you don't want to use the tool or if it doesn't fix the issue then manual edit of the appointment is required. This applies to reoccurring appointments.

Go to Outlook > Calendar and open the series of the reoccurring appointment which is not displaying time correctly.

Then click on reoccurrence button and here you will notice that the appointment time is displayed correctly. There are two ways to fix it.

1. Remove reoccurrence save the appointment and apply it again
2. Change the time zone to a different one and save the appointment then apply the correct time zone again and save the appointment.

Both of these options will generate updates and send it to all attendees, fixing the appointment time on their calendars are well.

Remove Duplicate Contacts in Microsoft Outlook 2003, 2007, 2010

Here is what Microsoft suggests

http://office.microsoft.com/en-us/outlook/HP100985411033.aspx#2

But if someone has thousands of contacts then it will take care ages to to click on each duplicate and select, one might need to get a physio session to recover from those clicks. I had around 5oo duplicate entries in my contacts in Outlook because I was testing ActiveSync on an Exchange Server with my mailbox and the client I used had some default settings that duplicated all contacts.

Anyways I could recover my contact list in a minute but I thought this exercise might be helpful to someone out there.

Export your contacts to a CSV file

Import it and while importing contacts chose the following option “Do not import duplicate items

Click on next and then finish, all duplicates should be eliminated.

Outlook 2007 crashes on Import/Export

Lets say you are trying to export your contacts to a Tab Delimited Text file or CSV file. The process begins but outlook crashes right away leaving the following event in your event log

Event ID: 1000
Source: Microsoft Office 12

Discription:
Faulting application outlook.exe, version 12.0.6514.5000, stamp 4a89dc70, faulting module oladd.fae, version 12.0.6500.5000, stamp 49a6ed5f, debug? 0, fault address 0x00008c24.

One of the reasons why it might happen is that Microsoft Exchange Management Tools for Exchange 2007 are installed on the computer and Microsoft says it not supported.

To Fix it

Open command prompt and type fixmapi and press enter (there will be no notification, its instant)

Make sure Outlook is closed while you do the above, reopen Outlook and try to Export it should now work fine.

Cannot start Microsoft Office Outlook. Cannot open the Outlook window.

When opening outlook following error occurs

“Cannot start Microsoft Office Outlook. Cannot open the Outlook window.”

Resolution

there are two ways of fixing it.

1. Go to Start menu chose run and type the following and press enter
   
   outlook /resetnavpane
   
   This will open outlook, close Outlook and try to reopen it normally. If it still gives you the error then you an do it the hard way and that is following.
2. Go to %appdata%\microsoft\outlook\(type this in Run and press enter)
   and delete the profilename.xml, outcmd.dat and outlprnt files.
   
   If you are not sure which xml file to delete just delete all xml files and the two mentioned files at above location.