Sunday, November 29, 2009

User with no mailbox appears in Global Address List (GAL)


This might happen when you copy a user account in Active Directory. If the template account had a mailbox and the newly created account doesn’t have a mailbox.

Active Directory still copies the Exchange Attributes and that is why the newly created account which doesn’t have a mailbox or email address appears in the Global Address List.


To fix it : -

  • Open ADSI Edit
  • Look for the account and open its properties
  • In the Attribute Editor find showInAddressBook
  • Click Edit and remove all entries.


1 comment:

  1. Great explanation, article and working solution!


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