Showing posts with label Microsoft Office 2007. Show all posts
Showing posts with label Microsoft Office 2007. Show all posts

Thursday, December 23, 2010

Shared Mailboxes and Sent Items Saved Location

 

This has been a big design issue with Outlook. Following are the issues.

  • When you have multiple mailboxes and send from a secondary mailbox, the sent item gets saved in the default mailbox of Outlook profile.
  • If the mailbox is shared between multiple people, it is hard to keep track of sent communication by that one mailbox.

To fix this issue two things need to be done.

1. Apply the hotfix below

http://support.microsoft.com/kb/970944

2. Apply the following registry settings.

http://support.microsoft.com/kb/972148

Monday, July 12, 2010

Remove Duplicate Contacts in Microsoft Outlook 2003, 2007, 2010

Here is what Microsoft suggests

http://office.microsoft.com/en-us/outlook/HP100985411033.aspx#2

But if someone has thousands of contacts then it will take care ages to to click on each duplicate and select, one might need to get a physio session to recover from those clicks. I had around 5oo duplicate entries in my contacts in Outlook because I was testing ActiveSync on an Exchange Server with my mailbox and the client I used had some default settings that duplicated all contacts.

Anyways I could recover my contact list in a minute but I thought this exercise might be helpful to someone out there.

Export your contacts to a CSV file

Import it and while importing contacts chose the following option “Do not import duplicate items

image

Click on next and then finish, all duplicates should be eliminated.

Wednesday, January 27, 2010

Outlook 2007 crashes on Import/Export

Lets say you are trying to export your contacts to a Tab Delimited Text file or CSV file. The process begins but outlook crashes right away leaving the following event in your event log

Event ID: 1000
Source: Microsoft Office 12

Discription:
Faulting application outlook.exe, version 12.0.6514.5000, stamp 4a89dc70, faulting module oladd.fae, version 12.0.6500.5000, stamp 49a6ed5f, debug? 0, fault address 0x00008c24.

One of the reasons why it might happen is that Microsoft Exchange Management Tools for Exchange 2007 are installed on the computer and Microsoft says it not supported.

To Fix it

Open command prompt and type fixmapi and press enter (there will be no notification, its instant)

Make sure Outlook is closed while you do the above, reopen Outlook and try to Export it should now work fine.

Friday, January 8, 2010

Roaming Quick Access Toolbar

Office 2007 is packed with useful new features. Quick Access Toolbar is one of them, although the concept is not new but the ease with which you can add the buttons to quick access toolbar is what I would call a new feature. With Quick Access Toolbar you can have a collection of frequently used commands on the top of the ribbon, in the title bar. To add an option to the quick access toolbar just right click on any command on the Ribbon in any Microsoft office program and select the option “Add to Quick Access Toolbar”

Of course we all know that, we also know that this toolbar is actually saved as a file in your profile at the following location

"%USERPROFILE%\Local Settings\Application Data\Microsoft\Office\*.qat

all the files with .qat extension are quick access toolbars for the related application.

When using roaming profile it becomes an issue because as you have noticed that the qat files are in Local Settings folder, which doesn’t get saved with the roaming profile. So to have all users’ Quick Access Toolbar in the roaming profile we need to do two things. First following registry DWORD needs to be created for each user.

HKCU\Software\Policies\Microsoft\Office\12.0\Common\Toolbars

New DWORD –> QuickAccessToolbarRoaming
Value –> 00000001

Above can be achieved in many ways, easiest of them could be to use Group Policy Preferences.

Now we  the second step is optional because it is completely for user satisfaction. For the users who have already added their favorite commands to the QAT, once the roaming is activated they will lose their settings. To prevent it you can add the following line to a logon script or just create a new batch file and have it applied as logon script for all users.

move /Y "%USERPROFILE%\Local Settings\Application Data\Microsoft\Office\*.qat" "%APPDATA%\Microsoft\Office\"

Monday, December 21, 2009

Cannot start Microsoft Office Outlook. Cannot open the Outlook window.

When opening outlook following error occurs

“Cannot start Microsoft Office Outlook. Cannot open the Outlook window.”

image

Resolution

there are two ways of fixing it.

  1. Go to Start menu chose run and type the following and press enter

    outlook /resetnavpane

    This will open outlook, close Outlook and try to reopen it normally. If it still gives you the error then you an do it the hard way and that is following.
  2. Go to %appdata%\microsoft\outlook\(type this in Run and press enter)
    and delete the profilename.xml, outcmd.dat and outlprnt files.

    If you are not sure which xml file to delete just delete all xml files and the two mentioned files at above location.